Support

What we can do for you

Installation & Upgrading

Obtaining MijoForms

You’ll receive the download link via e-mail or download it from your subscriptions page:
http://www.miwisoft.com/downloads/my-downloads

Requirements

There are some requirements that your system/server should support.

Server (PHP)

  • PHP 5.4.0 or higher
  • cURL library
  • GD library


System

  • Joomla 3.x

Installation

MijoForms is easily installed as any Joomla component. That should be done through your site's backend.

Once you log in, you should open the Extensions => Install/Unistall section and click on the [Browse..] button in the Upload Package File section. Navigate to the same MijoVideos file you have downloaded earlier and select it. Then click on the [Upload File & Install] button to start the installation. It will install :

1. The main MijoForms component
2. Front-end form module and plugin
3. Language files

Upgrade

First of all, even we test each new version before the release, it is highly recommended to take a back-up of your site using Akeeba Backup (free) component before upgrading MijoForms.

MijoForms, on the control panel, by showing the last and installed versions, provides us convenience to be up-to-date.

If a new version is released you’ll see a warning message saying: "There is a new version of MijoForms available for download, please update now!".

Automatic Upgrade
Thanks to this feature, you don't need anymore to download the new version and upload it to the Upgrade page each time you want to upgrade. MijoVideos will automatically download the new version and do the upgrade procedure itself.

Do not forget to enter your Personal ID into MijoForms => Options => General tab. You just have to click on the Upgrade from Miwisoft server button.

Manual Upgrade

Firstly you should download the latest version from our site (always the latest version is there) then login the administrator area of your website. Go to MijoForms => Upgrade, browse the downloaded file then click on “Upload File & Install”.

That’s it, MijoForms will be upgraded and we’ll see a message saying: ”MijoForms upgraded successfully”. Now you're using the latest version of MijoVideos and the warning message in red will be gone.

Note 1 : If you receive any red message after uprading it means that MijoForms is not upgraded. You should apply what the red message is saying, generally file or folder not writable.

Note 2 : There is no seperate file for Manual Upgrade, the installation file is also available for upgrade.

Note 3 : Nothing will be lost from your settings, statistics, extensions, data, items etc.

Note 4 : If the upgrade fails, try to unzip the downloaded file and upload the required files one by one from the Joomla installation page. Also, make sure that the max. file upload size of your server is higher than 2 MB.



Uninstallation

1. Login to your Joomla backend with a Super Administrator account
2. Go to "Extensions => Install / Uninstall"
3. Under Components tab select the MijoForms and click Uninstall button in the toolbar
4. Uninstallation should complete automatically

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