Support

What we can do for you

Upgrade

First of all, even we test each new version before the release, it is highly recommended to take a back-up of your site using Akeeba Backup (free) component before upgrading MijoVideos.

MijoVideos, on control panel, by showing the last and installed versions, provides us convenience to be up-to-date.

If a new version is released you’ll see a warning message saying :” There is a new version of MijoVideos available for download, please update now!”.
control panel   upgrade
Automatic Upgrade
Thanks to this feature, you don't need anymore to download the new version and upload it to the Upgrade page each time you want to upgrade. MijoVideos will automatically download the new version and do the upgrade procedure itself.

Do not forget to enter your Personal ID into MijoVideos => Configuration => General tab. You just have to click on the Upgrade from Miwisoft server button.
upgrade 1
Manual Upgrade

Firstly you should download the latest version from our site (always the latest version is there) then login the administrator area of your website. Go to MijoVideos => Upgrade, browse the downloaded file then click on “Upload File & Install”.

That’s it, MijoVideos will be upgraded and we’ll see a message saying: ”MijoVideos upgraded successfully”. Now you're using the latest version of MijoVideos and the warning message in red will be gone.

Note 1 : If you recieve any red message after uprading it means that MijoVideos is not upgraded. You should apply what the red message is saying, generally file or folder not writable.

Note 2 : There is no seperate file for Manual Upgrade, the installation file is also available for upgrade.

Note 3 : Nothing will be lost from your settings, statistics, extensions, data, items etc.

Note 4 : If the upgrade fails, try to unzip the downloaded file and upload the required files one by one from the Joomla installation page. Also, make sure that the max. file upload size of your server is higher than 2 MB.



Support Channels

Paid Services